How can I re-book the same slot for the next term?
- Approximately one month before the end of the current term, we will send you an “enrolment” email with a deadline to re-book the same slot that you booked last time. This is what we call “Priority Booking” period where only you can book your current slot.
- After that period, the slots will be allocated on a first-come-first-served basis so make sure you secure your slot by booking within the “Priority Booking” period.
*REALLOCATING LESSONS: Where we cannot find a suitable match of swimmers for 2:1 lessons (two swimmers with one Instructor) or 3:1 lesson (three swimmers with one Instructor) by approximately the second week of term, we reserve the right to provide you with a suitable alternative lesson, and give you notice in advance. The options for such reallocation are a reduction of the lesson duration to the ratio of ten (10) minutes per swimmer participating in that lesson or pay the difference to convert the lesson in a private twenty (20) or thirty (30) minutes lesson.